Terms of Service

Effective date: October 2, 2026

These Terms of Service ("Terms") are an agreement between you and Yaluma LLC ("GoodQuits," "we," "us") covering your use of the GoodQuits mobile app, the goodquits.com website and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

1. What GoodQuits is, and what it isn't

GoodQuits is a habit coaching app. It helps you set goals, remember your reasons for quitting, track your progress, and plan for urges.

• GoodQuits is not medical care, and it does not provide medical, psychological or professional advice. It does not diagnose, prevent or address any medical or mental health condition. Nothing in the Service replaces advice from a doctor, pharmacist or other qualified professional.
• We make no promises about results. How any habit change goes depends on many factors outside our control.
• Talk to a doctor first when it matters. This includes before you stop drinking if you drink heavily, since suddenly stopping heavy drinking can be medically risky. It also includes before you start, stop or change any medication or nicotine replacement product.
• In an emergency, call 911. If you are in crisis or thinking about harming yourself, call or text 988 (the 988 Suicide & Crisis Lifeline). Do not rely on the Service in an emergency.
• Health facts in the app are general information from public sources about groups of people. They are not statements or predictions about you.

2. The AI coach

The GoodQuits coach is an artificial intelligence system, not a human, even if you give it a name or pick a character for it. It generates responses automatically based on what you share and on information in your account.

• AI responses can be inaccurate, incomplete or inappropriate for your situation. Use your own judgment, and don't rely on the coach for medical, legal, financial or safety decisions.
• The coach remembers what you tell it so it can follow up with you. You can delete your data at any time (see the Privacy Policy).
• Don't use the coach to create harmful or illegal content, or to try to get around its safeguards.

3. Eligibility

You must be at least 18 years old and located in the United States to use the Service. By using it, you confirm that you meet these requirements. We may close accounts that don't.

4. Your account

You're responsible for keeping your login secure and for activity on your account. Tell us right away at support@goodquits.com if you think someone has accessed your account without permission. You may have one account for personal, non-commercial use.

5. Subscriptions and payments

• Purchases through app stores. Subscriptions are sold through the Apple App Store or Google Play. The store processes your payment under its own terms.
• Automatic renewal. Your subscription renews automatically at the end of each billing period at the then-current price, unless you cancel at least 24 hours before the period ends. Your app store account is charged within 24 hours before renewal.
• Free trials. If we offer a free trial, you'll be charged when it ends unless you cancel before then.
• Cancelling. Manage or cancel your subscription in your Apple or Google account settings. Deleting the app or your GoodQuits account does not cancel it.
• Refunds. Refunds are handled by Apple or Google under their policies. We cannot issue refunds for app store purchases.
• Price changes. We may change prices. The app stores will notify you as their rules require, and changes apply at your next renewal.

6. Your content

"Your content" means everything you put into the Service: messages, answers, lists, letters, check-ins, photos and videos.

• You own your content. You give us a limited license to store, process, display and transmit it only as needed to operate and improve the Service for you, as described in the Privacy Policy. This license ends when you delete the content or your account, except for backup copies that are deleted on our normal schedule.
• Other people in your photos and videos. Only upload photos or videos of other people if you have their permission. You're responsible for your content and for having the rights to share it.
• Accountability buddy. Only save someone's contact details if they've agreed to support you. The app never contacts them for you.

7. Acceptable use

You agree not to:

• break any law, or use the Service to harm, harass or threaten anyone;
• upload content that is illegal, sexually explicit, involves minors inappropriately, or infringes someone else's rights;
• try to access other people's accounts or data, or probe, scan or attack our systems;
• reverse engineer, copy or resell the Service, except as the law allows;
• use bots or automated means to access the Service, or to extract data or AI outputs at scale;
• use the Service to build a competing product.

8. Our intellectual property

The Service, including its design, text, graphics, characters, software and the GoodQuits name and logo, belongs to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable license to use the app for its intended purpose while these Terms are in effect.

9. Feedback

If you send us ideas or suggestions, we may use them without any obligation to you.

10. Third-party services

The Service relies on third parties, including Apple, Google, and the providers listed in our Privacy Policy. It also links to outside resources such as helplines. We aren't responsible for third-party services, and your use of them is subject to their terms.

11. Changes to the Service and these Terms

We may change, add or remove features. We may update these Terms. If a change is material, we'll notify you in the app or by email before it takes effect. If you keep using the Service after that, you accept the new Terms.

12. Ending your use

You can stop using the Service and delete your account at any time in Settings. We may suspend or close your account if you break these Terms, if required by law, or to protect the Service or other users. Where reasonable, we'll tell you first. Sections 1, 2, 6 (the ownership and responsibility parts), and 8 and 13 through 17 survive termination.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT AI OUTPUTS WILL BE ACCURATE. WE DO NOT WARRANT ANY PARTICULAR OUTCOME FROM USING THE SERVICE.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR GOODWILL; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR $100. SOME STATES DON'T ALLOW THESE LIMITATIONS, SO THEY MAY NOT FULLY APPLY TO YOU.

15. Dispute resolution and arbitration

• Talk to us first. Before filing a claim, contact support@goodquits.com and give us 60 days to try to resolve it informally.
• Arbitration. If we can't resolve it, you and we agree that any dispute relating to the Service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its consumer rules, instead of in court. Either party may bring an individual claim in small claims court instead.
• No class actions. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding.
• Opt out. You can opt out of this arbitration agreement by emailing support@goodquits.com within 30 days of first accepting these Terms, with your name, account email, and a statement that you opt out.
• If the class-action waiver is found unenforceable for a claim, that claim will proceed in court, not arbitration.

16. Governing law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules, except that the Federal Arbitration Act governs Section 15. Any court proceedings allowed under these Terms will take place in the state or federal courts in Albany, NY.

17. General

These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any part is unenforceable, the rest stays in effect. Our failure to enforce a provision isn't a waiver. You may not transfer these Terms. We may transfer them in connection with a merger, acquisition or sale of assets.

18. Apple App Store terms

If you downloaded the app from the Apple App Store:

• These Terms are between you and us, not Apple. Apple is not responsible for the app or its content.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no other warranty obligation to the extent permitted by law.
• Apple is not responsible for any claims relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer protection or privacy claims, or intellectual property infringement claims.
• You confirm that you are not located in a country subject to a U.S. government embargo, and that you are not on any U.S. government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

19. Contact

Yaluma LLC
418 Broadway Ste N, Albany, NY 12207
support@goodquits.com